Frequently Asked Questions

/Frequently Asked Questions
Frequently Asked Questions 2017-08-24T13:51:45+00:00

Frequently asked questions

These FAQs are designed to provide a better understanding of POLARIS Creative SOlutions, our licenses and our other legal and technical tools. They provide basic information. These FAQs will later link to more detailed information. Please note that several of our tools will have their own in-depth FAQs.


What exactly do I receive during the course of the project? 2017-08-24T13:51:52+00:00

Our clients can be involved in the creative process as little or as much as they desire. Throughout the project we send clients regular updates and PDF presentations showing effective design solutions.

Can you offer an internship or some work experience? 2013-02-15T13:26:51+00:00

At the minute, POLARIS Creative Solutions is unable to offer internships or work experience. Keep checking back here for future updates on the subject.

Can you make my design look like this? 2013-02-15T13:25:57+00:00

It’s easy to make your design look like someone elses, but, is it the best idea to try and “fit in”? It’s more difficult, but ultimately more successful, if your design sets your company apart from your competition.

What exactly do you sell? 2017-08-24T13:51:52+00:00

POLARIS Creative Solutions is an agency based in Belgium. We sell marketing ideas, graphic and web design solutions, that positions our clients above their competitors, ultimately increasing profit by helping them attract and retain their ideal customer base.

How long does it take for a design to be completed? 2017-08-24T13:51:52+00:00

The timescale of a project is generally dictated by the client. If you have a deadline in mind we will endeavour to meet it for you. The most common delay in the creation of a project is waiting for content (text/images) to be sent to us by the client.

What does it cost? 2013-02-15T13:18:27+00:00

The cost varies, depending upon the type of project you require. Obviously each project has to be treated on it’s individual requirements. After the completion of a project we are available for after sales service. We always take your budget into account.

I’ve seen sites or designs advertised for free or less than a hundred dollars. Why should I pay for something I could get free? 2013-02-15T13:18:17+00:00

Sites that are available for free, or very low cost, tend to be designed with a cookie-cutter type template– in other words, one size fits all. There is limited flexibility with style, colors, and format. POLARIS CS creates sites from scratch, working closely with the customer to develop an aesthetically pleasing and functional web presence. Your unique web site results in an improved web presence and marketing tool.

Are you available 24/7? 2013-02-15T13:18:06+00:00

No, we tend to be available from 9am – 7pm during weekdays, except for projects abroad. You can always try to call us during the weekend.We are also not always available during the day, our job demands attending activities outside the office. Pls send a mail to or mobile text message if it’s urgent. An immediate reply is guaranteed.

What about last minute jobs ? 2013-02-15T13:17:53+00:00

Panic ? No need to. We try to accomodate you with our services as soon as possible, but we cannot always guarantee a direct answer. Pls take our schedule into account.

When should I pay my invoice ? 2013-02-15T13:17:39+00:00

Always :-).
We friendly ask you to fulfill your financial obligations 30 days following the date in which the invoice is dated. Your contact can help you set up our long-term project-agreement to fulfill your obligation for projects covering an extended period of time.